ff bd Responsible Gaming
Betting and casino games should be fun — not a source of stress. Knowing your limits, recognising warning signs, and seeking help when needed are the foundations of responsible gaming.
Where is the real enjoyment in gaming?
ff bd believes that betting and casino games are enjoyable only when they remain a defined part of entertainment — not the centre of life. The safety and well-being of every player on our platform matters most to us. That is why we have placed a number of tools and information directly within your reach, so you can set your own gaming boundaries.
Winning and losing are both normal in any game. But when fear of losing or the urge to recover losses starts to harm other areas of life, it is no longer just entertainment. ff bd's Terms and Conditions clearly state that our services are only for individuals aged 21 and above. Underage users are strictly prohibited from opening or using an account.
If you have any questions about gaming — for yourself or a family member — you will find detailed answers in our FAQ section. Our 24/7 live chat support is also ready to help you directly.
Stay in control
At ff bd, you can use the following tools to set your own gaming limits.
Session Time Limit
Decide in advance how many hours you will play per day or per week. When the limit is reached, the platform will notify you.
Deposit Limit
Set a maximum amount you can deposit within a given period. No additional deposits beyond the limit will be allowed.
Self-Exclusion
Take a temporary or long-term break from your account. Contact us via live chat to have this option activated.
Loss Limit
Once losses reach a set amount, the session closes automatically — this helps prevent further losses.
Cooling-Off Period
Take a break of a few days or weeks. During this time your account remains active but betting is not allowed.
Reality Check
A message appears at set intervals reminding you how long you have been playing and how much you have spent so far.
To use any of these tools, send a message to our 24/7 live chat or contact us by email.
Recognise the warning signs
If any of the signs below appear in yourself or someone close to you, stop and seek help.
Chasing losses
Placing repeated large bets after a loss in an attempt to win the money back — this is the most common warning sign.
Disrupted sleep and routine
Betting late into the night, losing focus on work or studies, and spending less time with family and friends.
Using household money
Betting with bill money, taking on debt, or dipping into savings, and being unable to stop even when in financial difficulty.
Hiding it from family
Keeping how much you are playing or losing secret from family and those close to you.
Losing your temper after a loss
Experiencing unusual anger or frustration after a betting loss, and letting it affect home life.
Unable to stop
Repeatedly trying to quit but not succeeding — this is a sign that professional help is needed.
For Adults Only
All gaming and betting services at ff bd are for individuals aged 21 and above only. Creating or using an account by anyone underage is against our policy and is strictly prohibited.
If there are any underage members in your household, use password protection on your device and do not leave your account in a logged-in state.
Ways to get help
If you cannot resolve it on your own, reach out to someone close to you or seek professional support — that is not weakness, that is courage.
ff bd Live Chat
Request self-exclusion or a limit set via our 24/7 live chat support in Bengali or English — you will get an immediate response.
Email Support
Write to us by email with the details — requests for self-exclusion, account closure, or limit changes are all accepted.
Family and Friends
Talk openly with people you know and trust. Support from loved ones often works faster than professional help.
Professional Counselling
Speak with a mental health professional or counsellor. Both government and private mental health services are available in Bangladesh.
Support Groups
Connect with others facing the same issue. Peer support groups can help in overcoming long-term problems.
ff bd's Commitment
ff bd is not only an entertainment platform — we are committed to the well-being of our users. Alongside the security measures and data protection described in our Privacy Policy, we treat responsible gaming as an integral part of our service.
- Every new account goes through an age verification process — no one under 21 can register.
- As soon as a self-exclusion request is received, the account is closed — no delay.
- When unusual playing patterns are detected, our team contacts the player directly.
- Support is provided in Bengali and English 24 hours a day, 7 days a week — via live chat and email.
- Deposit, loss, and session limit tools are always available free of charge.
- All bonus information — including wagering conditions — is presented with full transparency.